- Monday - Saturday 10-5
- By Appointment Only
To help you build your perfect ring on budget and on time, we begin our process by initially consulting directly with you to determine what your desired outcome for the piece is. Once we have a full view of your desired setting, design, stone size, metal etc. we get to work finding the perfect diamonds to bring your concept to life. We will hand select from our global inventory the most visually appealing diamonds which can assist in our clients final finished items having a greater net carat weight for the budget available. As our process is highly refined, we have slightly different timelines and options available for our local and international clients.
Our full service custom ring design process takes on average 2 to 4 weeks.We invite you to schedule your first appointment with us in person at our showroom for our premier hands on experience.At your appointment we will introduce you to a selection of loose diamonds so that you can fully understand our process and how we offer superior value for your budget.
At your first visit we'll show you a selection of loose diamonds to explain all of the differences and help you choose the the best value stones. We also select metal type, setting style, and confirm any design customizations.
01Once your diamonds are selected and ring design established, your ring goes into production with our highly skilled manufacturing team. We take an approximate 30% deposit on your ring at this stage.
02A computer rendering of your design is completed upon request and sent to you for careful consideration. You may approve or request adjustments at this stage free of charge, then, your design is sent for casting and setting.
03Your diamonds and ring are sent to our in-house diamond setters who work by microscope to manually assemble, polish and finish your ring exactly to your specifications.
04A 3rd party appraiser assesses your ring for a gemological certificate. This apprasial is mandatory for obtaining the necessary amount of insurance for your ring.
05We take final payment then deliver the ring to you in person or by post. Don't forget to tag us on social media! Congratulations!
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Our full service custom ring design process takes on average 2 to 4 weeks.During our initial consult, via video or phone call, we will help you to establish all the desired features of your piece.We encourage you to browse the sample items on our site and let us know which of those you admire for us to get a general idea as to your preferences.
By virtual appointment, we'll show you a selection of loose diamonds to explain all of the differences and help you choose the the best value stones. We also select metal type, setting style, and confirm any design customizations.
01Once you're satisfied with the diamonds you've selected and the design you've built, we take a 30% deposit on the ring and production commences with our highly skilled team of diamond setters and casting foundry.
02A computer rendering of your design is completed and, sent to you for careful consideration. You may approve or request changes at this stage free of charge, then, your design is sent for casting and setting.
03Your diamonds and ring are sent to our in-house diamond setters whom work by microscope to manually assemble, polish and finish your ring exactly to your specifications.
04A 3rd party appraiser assesses your ring for a gemological certificate. This ensures all the diamonds you purchased are indeed set in your ring and you can insure it correctly.
05We take final payment then dispatch your ring by fully insured courier for delivery worldwide. Now go propose & tag us in your social media photos! Congratulations!
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We work diligently to accommodate a broad range of requests for all of our clients. Have a photo of something you like? We can use it for inspiration on your design. Have an old ring you want to incorporate in new a new design? Bring it in! Want to include heirloom gems and stones in your design? Let us know! Have old diamonds you think could be cut for better brilliance? We'll guide you.
